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How we use your data

TERMS & CONDITIONS | PRIVACY POLICY 

 

Raynor Foods Limited is committed to protecting your personal information
Raynor Foods Limited respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by Raynor Foods Limited. Please note that, Raynor Foods Limited reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how Raynor Foods Limited collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by Raynor Foods Limited as explained below.

What type of information we collect about you
The type is information that personally identifies you. For example, your full name (your first name and your surname), your e-mail address, and telephone number. We call this ‘personally identifiable’ information.

What we do with ‘Non-personally identifiable information’
This information allows us to see how many people use our site. Remember, this information is NOT personally identifiable information from which you can be identified.

What we do with Personally Identifiable information
We will only collect personally identifiable information when you email us via the site. This information will be stored securely. This personal information is only used by Raynor Foods Limited and is never shared with third parties. When we post information about you on our sites, (for example, website statistics), we will never disclose personally identifiable information that could let other people know where you live or exactly who you are. Our legal obligation to disclose personal information we hold about you. From time to time we may also run online surveys or questionnaires to collect your thoughts, opinions or suggestions as to how we can make our site, products or services better for you.
The only time we will ever disclose personal information about you without your prior consent is where we have reason to believe that disclosing this information is necessary to identify, get into contact with or bring legal action against someone who may be causing injury to or interference with Raynor Foods Limited rights or property, or anyone else who could be harmed by those activities. We may disclose information when we believe in good faith that the law requires it.

Raynor Foods Limited Policies for individuals under 16 years old
Raynor Foods Limited encourages parents and guardians to spend time online with their children and to browse the different sections on the sites. If you are a user of our site and under 16 years old we need you to please check that your parent(s) or guardian(s) are happy for you to do so.

How we track your use of our site(s)
In order to continually improve our web-site it is useful to know which are the popular areas on our sites and how long our guests spend on them. We do this in a number of ways. These are explained below.

Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. Raynor Foods Limited collects IP addresses for the purpose of system administration, and to create reports and to audit the use of our site. When you request pages from Raynor Foods Limited sites, our servers or computers log the guests' IP addresses. We do not link IP addresses to anything personally identifiable, which means that a member remains anonymous to us.

Use of Cookies
Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. Cookies make web surfing easier for you by saving your preferences while you’re at your site . We never save passwords or credit card information in cookies. The use of cookies is common and beneficial. You’ll find them in most major web sites. By showing how and when guests use a site, cookies help us to see which areas are popular and which are not. Many improvements and updates are based on information provided by cookies. Cookies also help us to personalise pages to meet our guest’s needs.

It is important to note the following:

  • We will not use cookies to identify specific individuals (except in online shopping, which expire after you complete your shopping) or for specific contests or interactive content requiring the need to track your progress.

  • Our sites do not use cookies to retrieve personally identifiable information from your computer that was not originally sent as a cookie. We do not use personally identifiable information transferred through cookies for any promotional or marketing purposes nor is that information shared with any third parties.

  • You always have the option of disabling these cookies via your browser menu. Most browsers are initially set to accept cookies. If you prefer, you can set yours to refuse them or to tell you when they are being sent. However, it is possible that that some parts of the sites, such as shopping, contests and games will not operate properly if you disable these cookies. You may occasionally get cookies from our advertisers. We do not control these cookies. The use of advertising cookies sent by third party servers is standard in the internet industry.


Links to other sites
You should be aware that when you are on our sites you could be directed to other sites. For example, if you click on a link in one of our pages you may be taken off the Raynor Foods Limited site. Although we are careful about which sites we link to, Raynor Foods Limited cannot accept any responsibility for the content of these sites. Please keep in mind that whenever you give out personal information online – for example, via bulletin boards or chat-rooms that information can be collected and used by people you don’t know. Remember; never give out personal information on a chat or bulletin board. We strive to protect your identity and privacy, but we cannot guarantee the security of any information that you disclose online, and you do so at your own risk. If you are young or inexperienced on the Internet, then ask your parents or someone else you can trust, who has some experience, about which personal information is safe to send or give on the internet.

Security Policy
The importance of secure storage of your personally identifiable information is of utmost concern to us. We exercise great care in transmitting your information from your computer to our servers. Only those employees who need access to your information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
We will never ask you for your password in an unsolicited phone call or e-mail. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to sign out of your Raynor Foods Limited site and close your browser window when you have finished what you’ve been doing; this is to ensure that others cannot access your personal information and correspondence if your computer is accessible to others or if you share with someone else or are using a computer in a public place like a library or an internet café.

Your acceptance of these terms
By using this site, we assume that you have read this document carefully and understand and have followed it’s advice. If you do not agree to this policy or to the advice we give, please do not use our sites. We reserve the right to make changes to this policy from time to time as necessary. Your continued use of Raynor Foods Limited sites following the posting of any such changes to these terms will mean you accept those changes.

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You can reach us at:
01245 353 249
sales@raynorfoods.co.uk

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Raynor Foods

Unit 4

Widford Industrial Estate

Farrow Road

Chelmsford Essex

CM1 3TH

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Our Heart of England Hub

Unit 2

Ropewalk Industrial Estate

Station Road

Ilkeston, Derbyshire

DE7 5HX

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© 2023 by Raynor Foods Limited

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